right of withdrawal

Instructions on the right of withdrawal for distance contracts

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must inform

Latupo GmbH
Stahltwiete 21
22761 Hamburg

Tel. 040 4328243910
Fax: 040 4328243918
E-mail: mail@latupo.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to enter into this contract revoke inform You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.


If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form:

(If you want to revoke the contract, please fill out this form and send it back.)

Latupo GmbH
Stahltwiete 21
22761 Hamburg

Fax: 040 4328243918
Email: mail@latupo.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for Notice on paper):
Date: ___________ (*)
Delete where not applicable.

[End of cancellation policy]

Information on the storage and accessibility of contract texts after the conclusion of the contract:

We save our contract texts. The contract texts we have saved are not accessible to the customer.

Online dispute resolution platform:

In accordance with REGULATION (EU) No. 524/2013, here is the link to the online dispute resolution platform: http://ec.europa.eu/consumers/odr/

Our email address: mail@latupo.com